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Testimonials

 

I have 2 beautiful Yorkies, and my sister has 2, also, and most of their beautiful accessories have come from PupRWear. The styles are creative, the prices are very reasonable, and if it doesn't fit, Shelly will fix it. So you have absolutely nothing to lose. She will always be my first choice for my pups' accessories.
Peg, Albuquerque,NM

 
Fantastic handmade dog items
I had a southwestern embroidered fleece coat custom made for my little dachshund and it fit perfect. She is now toasty warm in the winter and gets TONS of compliments. I will recommend PupRWear to all my friends.
Laurie, Albuquerque, NM

 
Our 'Bella' is so proud to wear her South-western style coat. She knows that she is special to us, not having to wear one of those mass-produced, pet shop coats. Many thanks for the great service.
Peter, Corrales, NM


Shelly is right about satisfaction guaranteed! I had her make a coat for my little maltese, because Lucy is so hard to fit! Love it!
Susan, Albuquerque, NM
 
I bought a coat for my 10 pound weiner at the balloon fiesta.  I wasn't sure it was going to fit, but it was like it was made for her.  She really enjoys the warmth as she has very short hair.  Thanks for a great job.
 
Virginia W., Yukon, Oklahoma


I am very impressed with your customer service! I think great service and follow up always deserves a "thank you"!  There are too many mean people in the world! - HA                                                 K Parker, California

Thank you so very much!  I have had wonderful experience shopping with you.  Your products are good quality and your service is wonderful! I appreciate the personal touch that you add too.  Some of my friends make fun of me for dressing my dog, but I always tell them about your website and tell them they should look at your other merchandise.  I tell them about all of the other things your site offers as well.  Thank you again for the delightful shopping experience you provide.
Mary, Southgate MI



Received the collar today!  It fits perfectly - thank you once again for your
exceptional customer service.  Chanel immediately fell madly in love with the Lanci cuddle bed; she figured out all the ways she could make herself comfy - she naps and sleeps with it at night in my bed - best regards,

I received my bowl and stand today and I want to thank you for keeping me informed, and fulfilling my order so well. Thanks again, Gigi J. Wyoming

 
Elaine C.  Woodland Hills, CA

I just received the costume today and it fits wonderfully! Thank you for adding the extra velcro. I can't find my camera right now. Sadie (the dog the costume is for) probably stole it and hid it somewhere so I wouldn't embarrass her ;)  Again thank you so much for taking the time to make sure the costume was the right fit with all the going back and forth about size and measurements. This was the first year I bought costumes online for two of my dogs and I am so grateful I found your shop because you provided great customer service, whereas the other place I got a costume for one of my other dogs wasn't as great. So again, thank you! I'll be sure to use you again and I will try to get pictures when they go to their Halloween party at the dog park! :)
Jillian, AZ

Thanks Shelly…I enjoyed talking with you…you were very helpful and I appreciate your prompt attention to our little last minute costume party trauma !!  I certainly will consider you first on any future purchases for “Mick”.  You have a nice website and your service is GREAT!!!                                                                  Mary

Glad I found your website.  I have been very pleased all the way around with your excellent customer service and the products that I have purchased.  Thanks again.....
Timmy says woof.....                                                                                                                   Scott, CO

Thanks again for the reply, and the tracking info.  From a customer service standpoint, you guys are top notch.  I come from years in the hospitality field, and the fact that you guys seem to know how to do whats right for the customer is quite refreshing to see.  I appreciate the discount, and look forward to shopping with you all again soon.  Thanks so much, and keep up the great work.

A new devoted customer....                                                                                                          Lou, RI

I searched for days trying to find the right backpack for my chihuahua. Puprwear is one of the few websites that sell clothes for teacup size dogs. Really appreciate you guys and prices are great!
                                                                                                                                                   Mayra, TX
I received my order yesterday and I love love love it!  This was my first order from you, but it won't be my last.  I have a standard poodle and it is very hard to find larger clothes for her.
Just wanted you to know I am very happy!
Thanks,
Lori

Fort Lauderdale, FL

Received the hat today !! She looks adorable in it. It was a pleasure doing business with you. You did exactly what you promised to do which is very rare these days.
  ~Nora~ Lake Jackson, TX

It is sooooo cold today here in NYC and we just got Annabel's coat.  Thank you so much for the rush delivery!  Fantastic customer service.  You guys really care and it shows :-)
~ B Hedenberg, NYC

I’m so excited to get these!  I had to search high and low to find a place that had these particular items.  Most people were “out” already!  So, a big thank you for keeping up on your website inventory!!!  My little girl will look adorable now for Christmas!  I’ll send you some pics!

~ Kathy from Kansas

Wonderful! Thank you for your quick communication and excellent customer service!!

P Rogers  12/10/13

HI SHELLY!
 
I RECEIVED THE TARTAN COLLAR IMMEDIATELY AFTER YOUR E-MAIL, AND I MUST SAY THAT IT IS EVERYTHING I WANTED.  NICE QUALITY MATERIAL, LEATHER AND STITCHING!  THANK YOU FOR HELPING ME ORDER THIS FOR MY PUPPY, MAX; I'M SURE HE'LL BE A "BIG HIT" DURING THE UPCOMING HOLIDAY SEASON!
 
TAKE CARE AND BEST WISHES,
 SANDRA G.
 

Good afternoon to you, here in Holland it's 21:37 but I think in New Mexico there's 8 or 9 hours difference. Anyway the sweaters arrived today at around noon local time.
We had to wait 3 days for customs clearance which is standard in The Netherlands sometimes it can take even longer. But we just wanted to say Marion and I absolutely love the sweaters, there adorable and lovely made thank you very much, I'm glad I found you're online shop. We're very happy with them, and I'm sure our dog Jools will love them too and will where them proud haha. And we also liked it that you wrote thank you on the note was very attentive and made it a bit personal.

Anyway we wish you a good weekend and hope to buy some more in future which I'm sure we will...
Regards, and many thanks,
Marion and Tristan   9/18/15  

Thank you so much for your help!! I've never purchased items online and has this great of customer service, ever!! You are great!! Thanks again - JC Gardner   10/5/15

Thank you so much for checking into this order. It shows exactly what type of company you are that you would go the extra mile to make sure the order is correct especially given that these collars are not returnable. So, this is in fact for only one dog. She is just a puppy, only ten weeks old. She is a boston terrier pup and today, at ten weeks old, her next size is 9.5 in. Please correct the order as you see fit. I would be happy to order a little on the big size as she will only be getting bigger. Please advise. And I have to say your selection of items are wonderful, cute and just beautiful!!
Thanks Again -  Ronita & Brett Slayen   10/2/15

Thank you so much for a wonderful customer service! I will definitely buy something from you in the future and will tell my friends about your site!   2/14/20