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Store Policies


Privacy Policy
 
PupRWear.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.puprwear.com

We re in business for pet lovers. We are consumers too, just like you, and we want to do business with our customers in the same way you would like to be treated.

  • We make it easy to contact us.
  • We will never use an email form as the only way of reaching us.
  • If we miss a call, we will return it as soon as possible.
We don't charge your credit card for anything that you don't know about and expressly agree to.

Product Availability

Occasionally, we may take your order and consequently discover that the item is not available for shipping (i.e., it is back ordered, sold out, damaged or defective). In such cases, we will notify you via email of the status and do our utmost to fulfill the order as soon as possible.

Product availability is subject to change without notice. We do our best to correct errors when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

In the event we are unable to find the product you ordered, we will notify you and give you the option of purchasing another item, or we can issue a store credit. We do not issue Paypal or credit card refunds.

Product Descriptions and Images

We endeavor to provide accurate and complete descriptions and representations of our products. However, Pup R Wear does not warrant that product descriptions, photos or other content of this site is accurate, complete, reliable, current, or error-free. This site may contain typographical errors or inaccuracies and may not be complete or current. Color variations may occur due to monitor settings or descriptions may be incomplete due to human error. We do our best to correct errors when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and Pup R Wear reserves the right to cancel or refuse any order placed based on incorrect pricing or availability information. If a product offered by Pup R Wear is not as described, your sole remedy is to return it in its original and unused condition. We apologize for any inconvenience.

We are an online boutique and do not have a retail store.  We do not carry a large inventory to keep our overhead low and keep our prices reasonable nor do we have a warehousing facility to house a large stock inventory. We work with designers and manufacturers large and small to find the most recent, innovative and useful products we can offer you.  If a designer or manufacturer is sold out or has recently discontinued an item, we will search boutiques nationwide to check if anyone else has one in-stock  Please make sure your contact info is correct.  By not stocking most of our items, we are able to offer more products, more sizes, more colors and the most recent.

We don't put pop-up ads on our website.

We respect your right to privacy. Therefore, we never sell, rent or share you information to another company, or send you mail from other companies.

We stay in touch with you about your order.

We respect your opinion if a product is not what you expected, and we will work with you to find the proper replacement.

Our site uses an order form for customers and a sizing and measuring form for information we need to complete order. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers).  All of this information is kept private and is under no circumstances given to a second party. Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with when necessary.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use Paypal for all order processing, ensuring you a secure checkout.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact

Shelly Coby
505-220-5528
505-891-9244
bark@puprwear.com
 
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