Free Shipping on orders over $99 Shipped in the USA! (US 48)* *Excludes Heavy/Bulky Items ~ We Ship Internationally! * * * PLEASE Take the Time to Measure Before Ordering ! * * * |
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Shipping Policies
Shipping and Handling Policies for PupRwear.comPAYMENT OPTIONS: We accept VISA, MasterCard, Discover, PayPal and Personal Checks. Orders paid by personal check will be shipped after the check clears. All transactions are processed via Secure Server using SSL encryption to scramble credit card information). We are an online boutique and do not have a retail store. To keep our overhead low and keep our prices reasonable most items are shipped to you by the manufacturer, or third party. Most orders ship within 48 hours, however it is not unusual for a large order to ship within 3-5 business days. Don’t worry, your order is important to us and we are working to ship it out as soon as possible! If any item is back ordered, we will contact you via e-mail to let you know your options. In some cases, your order may arrive in two shipments if some products are drop shipped from our vendors. Custom made items or large bulky items may take up to 3 weeks for delivery. USA Shipping For clothing and small items, we ship USPS or UPS, If you wish to have your items shipping USPS Priority or Express Mail, you must contact us for payment of the additional shipping fees involved and our guarantee is the guarantee offered by the USPS, Pup R Wear has no responsibility other than getting the package to the USPS and entered into their system. Once your package reaches its destination, Pup R Wear has no additional responsibility. The shipping and handling charges below are for clothing items/small items only. If you order heavier products, such as shampoos and conditioners, beds, tents, strollers, carriers, furniture etc. there will be an additional shipping charges based on the actual shipping charges charged by the USPS. We will contact you if the shipping charges are over the shipping charges below. Alaska and Hawaii residents add an additional $2 - $4 depending on the weight of the item. Shipping
** FREE with the exception of large bulky/oversize items, the estimated shipping overage charge is stated with the item. We do not charge a handling fee, this is only charged if the manufacturer charges a handling fee. International orders are exempt for free shipping. Over-sized Items - Our shipping cart is set up for the total dollar value of the items ordered. For Oversized Items, we have estimated the additional shipping and handling on each item. We have a wide selection of products and cannot estimate all of the product combination's possible. Upon completion of your order, we will contact you with any additional shipping costs to your delivery zone. We will not ship your order until these additional shipping charges have been agreed to and paid for. We do not stock all of the items offered on our website so in some cases it may take a few days for us to get the actual shipping costs from the manufacturer. If you have questions about shipping charges, contact us prior to placing your order. If you order only over-sized items, you will receive credit for the standard shipping charges added to your shopping cart. If you order is a combination of other products in addition to over-sized items, in most cases we will ship all items together to save on shipping cost. You will be invoiced for the additional shipping charges prior to the shipping of your order. Do You Ship Internationally Yes, Most of our items can be shipped internationally, we ship First Class Mail or the least expensive in the event of large oversized items. At Checkout choose Canada or International for additional postage. We will contact you on Large/Oversize items if additional shipping is required, prior to shipping. Please contact us before ordering so that we can get an estimate for you of what the actual shipping charges will be. Shipping charges are added to the shopping cart based on USA rates and for international orders, additional shipping charges are applicable, this includes APO/FPO addresses. Since it would be impossible for us to estimate these charges as they are based on shipping weight and destination, please contact us before ordering so that we can get an estimate for you of the additional shipping charges. Pup R Wear has no responsibility other than getting the package to the USPS and entered into their system, you will be supplied the Customs Form Number or any other Tracking Number supplied by USPS. |
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